Corporate email on your own domain: why you need it and how to set it up
An email from company@gmail.com inspires less trust than one from info@company.tj. We look at the corporate email options, setup in one day and spam protection.
Corporate email means addresses on your company's domain: info@company.tj, director@company.tj, sales@company.tj. It is a small detail that strongly affects how partners and customers perceive you.
Why you need it
- Trust. An email from sales@company.tj looks like a message from a company; one from company2019@gmail.com looks like it comes from a private person.
- Control. The mailboxes belong to the company, not the employees. When an employee leaves, the correspondence with customers stays with you.
- Order. Shared addresses (info@, sales@) can be passed between employees without changing the address for customers.
- Security. You can manage passwords, two-factor protection and access centrally.
What you will need
- A domain — for example, company.tj. If you don't have one yet, register it with an accredited registrar of the .tj zone.
- An email service — where the mailboxes will live.
- Access to the domain's DNS records — to connect the domain to the email.
Email service options
| Option | Pros | Cons |
|---|---|---|
| Email on your website hosting | Often included in the plan, inexpensive | Less space and fewer features, depends on the hosting |
| Google Workspace | The familiar Gmail interface, calendar, documents | Monthly fee per user in foreign currency |
| Microsoft 365 | Outlook, Word, Excel, Teams | Monthly fee per user in foreign currency |
| A local provider | Payment in somoni, support nearby | Compare reliability and mailbox size |
For a company of a few people, email on your hosting is often enough. If the team works a lot with documents and calendars, consider Google Workspace or Microsoft 365.
How to set it up (in outline)
- Create mailboxes in the chosen service.
- In the domain's DNS settings, add the service's MX records — they say where to deliver mail.
- Add the protection records:
- SPF — a list of servers allowed to send email from your domain;
- DKIM — a digital signature for emails;
- DMARC — a rule for what to do with emails that fail the checks.
- Set up email on employees' phones and computers.
- Send a test email to Gmail and check that it doesn't land in spam.
Why emails end up in spam
- SPF, DKIM and DMARC are not set up.
- Mass mailings are sent from a work mailbox.
- Emails contain only images and links without text.
- The sender address in the email doesn't match the domain.
Common mistakes
- The domain is registered to an employee or contractor, not the company.
- One shared password for all mailboxes.
- Nobody knows where the domain is renewed — and one day the email stops working.
Who can help
In the "Domains, SSL and CDN" and "Hosting, VPS and cloud" categories on GHOST.TJ, there are companies that will register a domain and set up email and spam protection. For choosing hosting, see the article "How to choose hosting in Tajikistan".