How to order a service on GHOST.TJ

Version of 10.10.2026

In short

The platform is free for customers, with 0% commission. Providers are companies and sole traders verified by their documents. Payment goes directly to the provider's account, while the contract, invoices and acts are prepared on the platform.

Step 1. Describe your task

The fastest way is a quick request without signing up: your name, phone and a description. A manager will match providers and contact you.

If you want to receive and compare proposals yourself, register and create a request in your account: a title, a description (at least 50 characters), a category, and optionally a budget and deadline. A request in the public feed is visible to suitable providers. Describe the task clearly: the brief template helps.

Step 2. Receive proposals

Providers send a price, timeline, scope of work and stages. Notifications arrive by email and in Telegram if you connected the bot in your profile. You can clarify details in the messages on your request.

Step 3. Compare and choose

price, timeline, what is included and how many revisions;
the company description and portfolio;
the "verified" mark and rating: scores from completed contracts; while reviews are few, look at the portfolio, the speed and clarity of the reply and the contract terms;
payment terms: preferably by stages, not the whole sum up front.

More on how to read ratings is in the Blog.

Step 4. Sign a contract

Accept the proposal you like: a contract with stages is created from it. Both parties sign it in the account. To accept a proposal and sign a contract, the customer company goes through document verification (name, tax ID, registration document).

Step 5. Payment and acceptance

for each stage the provider issues an invoice;
you pay by bank transfer directly to the provider and mark the payment in your account; the provider confirms receipt;
when a stage is delivered, accept it or return it with comments; if you do not respond within the set period (usually 7 days) the stage is accepted automatically;
the act of completed work is generated automatically (PDF).

Step 6. Finish and leave a review

When the contract is completed, give a rating from 1 to 5 and write a review: one review per contract. This helps other customers and honest providers rise in the catalog. Suspicious reviews are checked by a moderator.

If something goes wrong

Open a dispute on the contract card and describe the problem: the rules are in Disputes and refunds. You can report violations. Questions: info@ghost.tj.

Tips

write all agreements in the messages on the platform;
do not pay everything at once, pay by stages;
keep invoices and acts (PDF);
for first orders choose companies with a complete profile and portfolio.