Provider account guide
Version of 10.10.2026
In short
Listing is free and the commission is 0%. You receive requests in your field, send proposals, work under a contract and grow in the rating. If you have not listed your company yet, start with How to join in 5 minutes.
1. Company and verification
- register (email and password, or sign in with Telegram/Google) and create a company: name, type (LLC or sole trader), a 9-digit tax ID, city, contacts;
- upload the registration document (PDF or photo up to 10 MB);
- after verification the company gets the "Verified" status and its services are published; until verification is passed, provider requests are not available;
- LLCs and sole traders are on equal terms in the catalog.
2. Services in the catalog
In the company's services section add 2–3 directions: a title, a description, a "from" price and a timeline, and packages if needed. You set prices and timelines yourself. Services on the prohibited list are not published (see the Terms). A complete profile with a logo, description and portfolio raises your place in the catalog.
3. Requests
Requests in your field arrive in your account, by email and in Telegram. Besides general requests, a customer can send a request to you personally. Reply quickly: response speed counts towards the rating.
Connect the Telegram bot in your profile: the commands /zayavki (new requests), /predlozheniya (my proposals), /kompaniya (my company) and /menu show data right in the chat.
4. A proposal
On a request press "Send a proposal": amount and currency, timeline, terms (what is included), a message to the customer and stages with amounts. The clearer the scope and stages, the fewer disputes. You can refer to your own published service.
5. Contract, stages and payment
- when the customer accepts the proposal a contract is created; sign it in your account;
- deliver stages as they are ready: the customer accepts them or returns them with comments;
- issue an invoice for a stage; the customer pays you directly and marks the payment, you confirm receipt;
- the act of completed work is generated automatically (PDF); the contract completes after the last stage.
Rules: Contract rules and Disputes and refunds.
6. Rating and reviews
A review can be left only for a completed contract. The "Recommended" order in the catalog depends on ratings (adjusted for the number of reviews), response speed, share of completed contracts, profile completeness and a newcomer bonus in the first month. Manipulation (fake contracts, swapping reviews, related companies) does not work: such reviews are checked by a moderator and not counted. The terms are in the Provider agreement.
7. Tenders
The Tenders section collects open procurements for digital services. Companies on the platform get a reminder 3 days before the deadline. The rules of the section are in the Tender policy.
8. Team
Add colleagues in the company members section and assign roles: owner, administrator (proposals and services), procurement, finance (invoices and signatures). Rights are checked on every action.
Help
Write to info@ghost.tj. Documents: Provider agreement, Terms, Privacy.